SHIPPING & REFUND POLICY

Shipping

Shipping options and estimated delivery date are available at checkout. Tracking number will be emailed the next day.

Cancellation

Strictly no cancellation of orders. Make sure to check the items/sizes before proceeding to checkout. An incomplete address (missing barangay, region, etc.) may also lead to cancellation.

Returns

All sales are final. If you receive damaged goods or the wrong size/item, simply email info@thefibo.com regarding the concern. We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

Exchanges & Refunds

We do not offer exchanges and refunds.